I can only ask that you reserve judgment until we see how well Flash Player responds to the community through its player releases.

To put some sober second thought on my concerns… I was thrilled to hear that you were opening up the bugbase, something many people have been asking for for a long time now. And I still think it’s awesome so my thanks to all the “heros” who are making it happen (yes QE too) However, as a developer on the platform, I can’t help but feel that a comprehensive bugbase would be useful for us all.

Obviously you need to track bugs that could be used maliciously and I would agree those entries should remain at a “need to know” basis. Atleast until the threat is resolved. As you said, maintaining the public and internal bugbases separately is going to mean extra work for you guys and it sure seems like the privacy concerns you cite as the impetous for it all could be resolved in a different way. Then we all win, no?

Anyhow, my intention is not to dismiss the signficance of the public database.

Cheers,
A.

There is an internal web application for tracking bugs for Flash Player and Flash Professional. These bugs are entered by Adobe employees that have received the reports from various sources such as customer visits, reports from customers, automated testing, customer support, etc.

There is now also this new, public bug application where the community can enter in bugs. This does mean that we have two concurrent bug applications, but our QE folks have heroically taken on the task of managing both.

That’s a little odd, isn’t it? Maybe you could explain the two bug base system a little better. I bought CS3, should my bugs go in the internal or public bugbase?

The public bugbase will remain separate from the internal bugbase. It is important to respect the privacy of our customers who may have provided contact information or sensitive files during the process of tracking down a bug.

If you would like the bug you mentioned to be viewable publicly, please feel free to re-enter it.

Are there plans to import the existing (internal) bug list into the public system ? For instance I know there is an internal bug about the print dialogue on Linux (no landscape/portrait option) – should I reenter this ?